There is no refund payable for any unutilized services (e.g. Flights, Meals, Entrance Fees, Optional Tours, Hotels, and Sightseeing etc.) for any reason whatsoever.
Package Confirmation amount is desided by company with due date which is Non-Refundable or Non – Transferable,
The Client must pay the balance amount as per the payment method given. If client fails to pay the balance amount within stipulated time then the booking shall be deemed to be the cancelled and entire initial deposit will be forfeited and the passenger shall not be entitled to the refund of the same.
Cancellation charges will be calculated on Gross Tour cost and the cancellation charges shall depend on date of departure & the date of cancellation.
In Case of Cancellations, the following charges would apply. Wherein, D is date of departure
|No. of days prior to departure||Date-Day||% of cancellation charges per person.|
|70 days||D - 70||25.00%|
|45 days||D - 45||50.00%|
|30 days||D - 30||100.00%|
Note : Charges are levied on the Gross tour price and not the discounted price. For an Indian tour, cancellation does not include air ticket cancellation and they will be levied separately.
For tailor-made holiday, cancellation charges will defer accordingly as per services booked.
When the Company cancels a tour :
In case if any Tour is cancelled from the Company's end, then the full refund of amount paid by the guest will be made within 7 working days of cancellation of the tour by cheque only. Alternatively, the guest can take any other Tour option suggested by the Travel Advisor or can utilize the tour amount paid for any of the company's future tour.
Refunds if any, for variation / modification / amendments / alteration and / or cancellations etc. of any tour will be paid directly to the guest by 'A/C payee' cheque, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency.
Refunds (If any) will be applicable on the remaining package amount, will be paid directly to the Client by way of Crossed cheque at the discretion of the Company. It would atleast take 15 working days to process refunds.
No refund will be payable
For any missed/unused services of the tour including the meals due to whatsoever reason.
Where full deposit is required to be paid in advance to the concerned authorities to enable the Company to confirm the reservation
If services of the tour are modified, varied, amended, cancelled or not utilized.
If any guest decides and / or is required to cancel the tour due to any changes made in the rules by the concerned Government.
Where airfares are contracted in bulk for I - Fly departures.
If the tour is indefinitely postponed due to a natural calamity, riots, political calamities or any other unforeseen calamities.
Refund is not applicable for sectors on Indian/World tours wherein air tickets are non refundable and date change is not allowed.
For all Card payments - Payment received by Cards and if there is any refund, such refund will be done through the respective cards Financial Institutions and credited to the same card. The charges for transaction to be borne by the guests.